Contact information

Have a question about your order, shipping, or an upcoming merch drop? The ArtistsMate support team is here to help!

📩 Customer Support

Email: info@artistsmate.com

Response Time: Monday – Friday, 9:00 AM – 5:00 PM EST

(We typically respond to all inquiries within 24–48 business hours.)

📦 Order & Shipping Inquiries

When reaching out about an existing order, please include the following to help us assist you faster:

Your 4-digit Order Number (e.g., #AM-1024)

The Email Address used at checkout

The Artist Name / Merch Item purchased

💼 Business & Artist Inquiries

Are you an artist, manager, or record label interested in launching custom merch drops and webstores through ArtistsMate?

Roster Onboarding: info@artistsmate.com